In the modern era of management the quality should meet the customer expectations.The following points to be remember while we think about the quality.As a management student I like this points and its impressed me lot.
>Customer is the most important visitor to our premises.He is not an interruption to our work.He is the purpose of it.we are not doing him a favourby serving him.He is doing us a favour by giving us an opportunity to do so
By Mahathma Gandhi
>A customer is not dependent on us,we are dependent on him
>A customer is not an interruption of our work:he is the purpose of it.
>We are not doing a favour by serving him:he is doing a favour by giving the opportunity to do so.
So enjoy the profitability by valuing your customer expectations in the any area of your work.
Shubharekha
>Customer is the most important visitor to our premises.He is not an interruption to our work.He is the purpose of it.we are not doing him a favourby serving him.He is doing us a favour by giving us an opportunity to do so
By Mahathma Gandhi
>A customer is not dependent on us,we are dependent on him
>A customer is not an interruption of our work:he is the purpose of it.
>We are not doing a favour by serving him:he is doing a favour by giving the opportunity to do so.
So enjoy the profitability by valuing your customer expectations in the any area of your work.
Shubharekha
No comments:
Post a Comment